Frequently Asked Questions
Everything you need to know about our premium reptile-inspired fashion.
What is the inspiration behind the Reptile Bedding & Substrates brand?
Our brand merges the unique textures and patterns found in herpetology with high-end streetwear. We aim to bring the aesthetic of the natural world into modern fashion.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your package.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a request.
Are your materials sustainably sourced?
Yes, we prioritize eco-friendly textiles and ethical manufacturing processes to ensure our fashion footprint is as minimal as possible.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International delivery times vary between 7-14 business days depending on the destination and local customs.
How should I care for my reptile-patterned apparel?
To preserve the vibrancy of the prints and the integrity of the fabric, we recommend machine washing cold on a gentle cycle and hanging to dry.